Transitional Support

Position:              Transition Support – Residential Programs (PT)
Reports To:         TLP Program Manager – Residential Programs

Department:      Residential Programs

Location:             Tucker, GA

FSLA:                     Non-Exempt


Job Summary: The Transition Support provides direct support to the Life Coach and Transition Support Team and maintains the community living skills and support for young adults as they develop a higher level of independence.  The Transition Support role typically provides services to youth on a day to day basis that support permanency, safety and well-being.  The position also supports clients with life skills training, watchful oversight, support and guidance so they may attain a level of independence to live on their own.  



  • Supervises/monitors youth’s progress, based on youth’s skills development and level of maturity as outlines in the client’s Supervision and Independence and Safety and Crisis management plans.
  • Orient new clients upon entry in the program.
  • Work in partnership with the UMCH Life Coaches and other staff to develop and implement a plan for clients.
  • Teach and support individualized life skills according to the ISSP, CLSA results, and based on youth’s need. Life skills including but not limited to; grocery shopping, self-care, daily living tasks, communications, budgeting, community living and socialization and community mobility.
  • Document at least four (4) efforts weekly individualized independent living skills development activities for each youth on assigned Transition Support Team that are aligned with the ISSP goals.
  • Offer job search training in areas such as resume’ writing and interviewing.
  • Provide budgeting and daily living skills by supporting and monitoring weekly budgeting.
  • Provide applicable phone numbers to TLP youth in order to ensure twenty-four (24) hour access to appropriate personnel within the agency.
  • Appropriately maintain keys to each TLP youth’s housing to ensure twenty-four (24) hour access to all TLP residences.
  • Ensuring and enforcing program expectations to ensure safety, growth and life skill development of the youth in the program.
  • Assist clients in establishing and maintaining involvement in community recreation and productive leisure time activities.
  • Encourage the spiritual growth of each client by connecting them with spiritual resources on staff or in the community.
  • Teach within an evidence informed practice to encourage and supervise the reduction/elimination of maladaptive behaviors and follow individualized skills and service plans for clients.
  • Ensure that supervision is designed to allow the agency observation of the youth is practicing healthy life skills and sound decision-making.
  • Participates in service meetings with other personnel as appropriate.
  • Maintain required RBWO standards of supervision of residents at all times.
  • Support and maintain an environment of emotional and physical safety for clients.
  • Documents all reportable and non-reportable incidents that occur with clients and notify the appropriate parties within timeframe outlines in program policy.
  • Increase the client’s social and financial independence resulting in decreased oversight to ensure self-sufficiency.
  • Provide schedules, routines environments and engagement of youth in the program.
  • Assist clients in obtaining medical services.
  • Transport clients to necessary medical, dental, mental health, educational appointments and job interviews/career fairs.
  • Transport youth to or from work or school when necessary.
  • Complete required record-keeping and documentation accurately and in a timely manner.
  • Maintain confidentiality of client information.
  • Maintain appropriate professional boundaries.
  • Utilize a percentage of hours on assigned caseload as determined by supervisor.
  • Maintain required certifications and training hours.
  • Adhere to the organization’s policies and procedures, and demonstrate support of the mission, vision and values.
  • Administer life skills assessments at prescribed intervals.



  • 21 Years of age or older
  • High school diploma or equivalent is required; a Bachelor of Science degree from an accredited college or university in the area of human services, social work, non-profit management or behavioral health is preferred; Master’s Degree in Social Work also preferred.
  • Minimum two years of work experience in a State of Georgia-regulated child welfare program is required; experience working with older adolescent population preferred.
  • Possess a valid Georgia driver’s license.
  • Computer skills including basic proficiency and experience working with Microsoft Outlook, Word, Power point, Excel and ability to perform data entry tasks.
  • Be familiar with, and perform duties in accordance with RBWO (Room Board and Watchful Oversight) standards.
  • Subject to flexible hours, including split shifts or varied days and times, including mornings, afternoons, evenings, and weekends, depending on program needs.
  • Regularly travel in the community, drives an agency-owned vehicle, and transports clients.
  • Must participate in at least twenty-four (24) hours of annual training. At least twelve (12) hours should be directly related to work with teens including understanding developmental needs of adolescents and strength-based assessments.
  • Willing to enthusiastically support the mission, vision and values of The Children’s Home.


Essential Demonstrated Skills and Abilities:

  • Ability to develop and maintain professionally appropriate therapeutic relationships with each client; ability to maintain positive working relationships with staff and other related persons.
  • Ability to complete a needs assessment of client’s independent living skills.
  • Understanding of service planning and person-centered planning and delivery.
  • General knowledge of social services, record keeping, reporting requirements and confidentiality.
  • Ability to read, write and speak the English language at a level that meets the performance requirements.
  • Ability to make independent decision when circumstances warrant such action.
  • Ability and willingness to maintain a positive demeanor.
  • Ability to effectively communicate with others.
  • Willingness to respect the lifestyle choices of others, including but not limited to sexuality, religion, and political affiliation.
  • Ability to implement any therapeutic intervention as required.
  • Consistent demonstration of emotional stability.
  • Ability and willingness to follow deadlines and/or complete assignments/trainings as assigned by supervisor.


Work Requirements:

  • Regularly travel in the community, drives an agency-owned vehicle, and transports clients
  • Work in a variety of settings
  • Sit, stand, walk, bend, lift, move, squat, climb stairs, reach above shoulder level, kneels, pus, or pull intermittently during working hours
  • Has regular contact with clients and their staff, family members, and the general public
  • May be subject to hostile and emotionally upset clients, staff, family members, or the general public
  • May be subject to physically aggressive clients and may be required to apply crisis intervention strategies
  • May be required to assist clients in hygiene
  • Attend and participate in a variety of educational programs designed to increase knowledge and expertise in the field
  • Must be able to lift up to 25 pounds

How to Apply

Please email (no phone calls) your resume using the following guidelines:

  • Email: WeWork@wellroot.org
  • Subject line: {Name of Position}
  • Cover letter should include (in bulleted form): Experience and qualifications for this position
  • Specific Salary requirements
  • Potential Start Date